Contact Us
Need help? Our support team is ready to assist with account questions, verification issues, technical problems, or general feedback. Reach out anytime for guidance on deposits, withdrawals, bonuses or game access. We offer fast live chat for quick issues, and email support for account-related requests that need a detailed response. Use the convenient contact options below to get a prompt, practical answer from our agents. Agents work in shifts to reduce response times and provide help in English worldwide 24/7.
| Department | Contact |
|---|---|
| Customer Support | Email: [email protected]; Live chat available 24/7 |
| General Enquiries | Email: [email protected]; typical reply within 24 hours (business days) |
| Affiliate Enquiries | Email: [email protected]; partner manager response within 48 hours |
| Phone | +1 415 782 3096 for urgent matters |
| Working Hours | Mon-Fri, 09:00-18:00 (GMT) |
Contact by email
For detailed requests, account issues, or when you need to submit documents, email is the preferred contact method. Please send your message to [email protected] with a clear subject line and current contact details. Including your account ID and any relevant attachments helps us process requests faster and avoids unnecessary delays.
Send us a message
Name <label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="5" required placeholder="How can we help?" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:12px;background:#1a73e8;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>Response Time
Most support inquiries are answered within one business day. Complex cases, such as verification, payment or security issues, may take longer as they require additional checks or third-party input. We aim to keep you informed during any delay and will provide estimated timelines where possible. For urgent matters, please use live chat for the fastest response.
Feedback
We want to hear from you, so please share feedback, suggestions, or ideas to help improve the site. Every message is read carefully by our team and used to refine features, promotions, and the overall player experience. Your input helps shape updates and fixes, so don’t hesitate to tell us what works well and what could be better.