Privacy Statement
Welcome to Telbet’s Privacy Policy. This page explains how we collect, use, store and protect your information when you use our casino and sportsbook services. We take user privacy seriously and aim to keep our practices clear and straightforward.
Types of Data We Collect
Personal data
When you create an account or contact us we collect personal data such as your name, date of birth, email address, contact details and any identity documents provided during verification. We also record account credentials and security information.
Technical data
We collect technical data needed to operate the site and secure your account. This includes IP addresses, device and browser information, operating system, connection data and logs of how you interact with the site.
Transactional data
Transactional data covers deposits, withdrawals, bets, wins, losses, payment method identifiers and currency types. Where you use third-party payment services to buy or transfer funds, we record the relevant transaction references we need to process your requests.
How We Use Your Information
We use collected data to operate and improve our services, manage accounts, process deposits and withdrawals, verify identity where required, prevent fraud and comply with our terms. We also use information to respond to support requests, investigate suspicious activity and provide service-related notices.
Data Protection Practices
We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration or loss. Access to personal data is limited to authorized staff and contractors who need the information to provide, maintain or secure our services.
Cookies and Tracking Technologies
We and our partners use cookies and similar technologies to enable site functionality, remember preferences and analyze usage. Some cookies are essential for login and account services; others help us measure performance and personalise content. You can manage cookie preferences through your browser or account settings.
User Rights
You have rights over your personal data, including the right to request access, correction or deletion of your information, and to object to certain processing activities. If you wish to exercise any of these rights, please contact our support team. We will consider requests and respond within a reasonable time.
Access, Correction and Deletion
To request access, correct inaccurate information or ask for deletion, contact [email protected]. We may need to verify your identity before fulfilling requests. In some cases we may retain information required for legal compliance, dispute resolution or legitimate business purposes.
Information Sharing and Third Parties
We may share data with service providers that perform functions on our behalf, such as payment processors, identity verification, security monitoring and analytics. We only share the information necessary for those services and require partners to protect data in line with reasonable security practices.
Privacy Policy Updates
We may update this policy from time to time. Material changes will be communicated on the site or via your registered contact method. Continued use after changes indicates acceptance of the revised policy.